Question: I manage a mid-sized company, and – although the recent civil unrest in the UK has now largely subsided – our team felt unprepared and unsure of how to handle the situation when it was at its peak. We had significant concerns about our employees’ safety and wellbeing during the unrest. In light of this experience, what steps can we take to better support our employees and prepare for similar events in the future?
Dear Concerned Manager,
Navigating the aftermath of civil unrest can be challenging, especially when it comes to ensuring the safety and wellbeing of your employees. It’s completely understandable to feel unsettled, and it’s commendable that you’re thinking of how you can better support your employees in the future. Although the recent turmoil has passed, it’s important to learn from the experience to ensure your team feels safe and supported through similar situations.
First and foremost, the safety and wellbeing of your employees should be your top priority. During times of unrest, even if the immediate danger has subsided, it’s imperative you remain vigilant and prepared. If you find yourself in situations where your business or employees might be at risk, consider whether it’s best to adapt your operations temporarily. This might mean allowing remote work, or – if necessary, closing your premises to ensure everyone’s safety.
A proactive approach is key. Ensure that you’re up to date with local police advice and warnings. Communicate openly with your employees about their concerns and how these might affect their work. Listening to their worries and addressing them as best you can is essential. Offering access to support services – such as an Employee Assistance Programme, can also help alleviate stress and provide a crucial support network during difficult times.
It’s also wise to review your policies and procedures regularly to ensure they address these kinds of situations effectively. This might include updating your health and safety measures or creating a clearer plan for dealing with civil unrest. Ensuring your team knows how to report any issues, including those of discrimination and harassment, helps to maintain a supportive and respectful work environment.
Remember, the key is to balance the immediate needs of your business with the ongoing support of your employees. By preparing in advance and maintaining open lines of communication, you can help ensure that your team feels safe and valued, no matter what challenges come their way.
If you need any additional guidance or support on this topic or any other HR concerns, please do not hesitate to reach out to the Chamber HR and Legal Advice Line Service on 01455 852 037. We are here to help you – and your business, navigate these complex situations with confidence.
What’s more, through your membership with Staffordshire Chamber of Commerce, you can book a complimentary, no-obligation One2One Business Review with one of our HR Business Support Managers. We’ll conduct a thorough gap analysis of your compliance and discuss any specific concerns or needs your business may have – all at no additional cost to you through your chamber membership.
Best of luck,
Myles Day
Commercial Business Manager, Quest Cover
