Helen Bancroft-Morris with HBMtelemarketing and Katharine House Hospice staff.

Telemarketing firm answers call to help hospice thank supporters 

1 min read

Staff from HBMtelemarketing took a day out from their work to help staff and volunteers at Katharine House Hospice thank supporters for their generosity throughout 2023. 

The Stafford-based telemarketing specialists has pledged to help the charity over the next two years and lent a hand last week by making over 400 calls to supporters. 

HBMtelemarketing Managing Director Helen Bancroft-Morris said: “I grew up a stone’s throw from where Katharine House Hospice stands, and I know what a local treasure it is and how it helps so many people with care and compassion. 

“Making the phone calls was a great way for myself and the team to get a feel for the way in which the hospice has such a positive effect on so many people. 

“We were all humbled talking to people, whose loved ones had spent their last days being cared for by the hospice, and then go on themselves to selflessly give their time to raise money so that others can receive the same level of care. Everyone we spoke to had nothing but praise for Katharine House.  

“We came away with such a positive feeling. It certainly wasn’t a tick-box exercise, and I could tell the conversations were really important to people in reinforcing their place in the Katharine House community.  

“I’m really proud of our links with Katharine House and we are all looking forward to building our relationship with Lisa and everyone at the charity. It’s a privilege to be able to help such a fabulous organisation and as a business owner I can see the positive effect it has already had on us all.” 

Katharine House Hospice, in Stafford, cares for people with advanced life-limiting illness. 

Hospice deputy CEO Lisa Taylor said: Each year the hospice team call to say thank you and happy holidays to our supporters, those who have donated, shopped with us, run a marathon, opened their gardens and any other way they may have shown their support.  

“Our aim is to help patients with life limiting conditions and provide support for their families. All our care is provided free of charge and wherever it is needed, whether in the patient’s home, within the community or at the hospice.  

“We rely on our local community to help us raise around £2.5 million. Because of their kindness and generosity, we can continue to be there for those who need us.” 

Hayley Johnson

Senior journalist with over 15 years’ experience writing for customers and audiences all over the world. Previous work has included everything from breaking news for national newspapers to complex business stories, in-depth human-interest features and celebrity interviews - and most things in between.

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