M6toll
Improvements are being made to the M6toll to keep traffic moving and attract more users.
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£20m M6toll upgrade is almost finished 

1 min read

A £20 million upgrade to the M6toll is nearing completion – and plans are being drawn up to introduce “attractive” discounts for local customers. 

Automatic Number Plate Recognition (ANPR) technology has been launched and is seen as the latest milestone in a two-year investment programme announced in December and aimed at keeping traffic moving, simplifying customer account management and attracting more people onto the road. 

Other improvements include work on the toll lanes to reduce congestion during peak times. 

This has seen the introduction of e-receipts to replace paper ones and the installation of new contactless readers which accept Apple and Google Pay, in addition to credit, debit and fuel cards. 

Account holders will see even more benefits, as drivers will now be able to use any lane through the toll plazas without having to stop at the barrier, including a dedicated account lane. 

Plans are being finalised to introduce discounts for local customers over the coming weeks. 

Michael Whelan, General Manager of M6toll, said: “Our £20 million upgrade is a significant step in transforming the user experience for our M6toll customers.

“It means more hassle-free and efficient journeys on the road and a smoother and more efficient customer journey off the road, with easier management of online accounts.” 

M6toll, constructed and operated by Midland Expressway Ltd, is the only major toll road in Great Britain and runs from Junction 3a of the M6 to Junction 11a of the same motorway, near Cannock. 

It opened in 2003 and is used to 15 to 18 million journeys per year. 

Hayley Johnson

Senior journalist with over 15 years’ experience writing for customers and audiences all over the world. Previous work has included everything from breaking news for national newspapers to complex business stories, in-depth human-interest features and celebrity interviews - and most things in between.

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