With the UK’s analogue phone network switch off quickly approaching, Jamie Kirbyshire, director at Staffordshire-based business communications specialists Complete Communications, explains what the change means for Staffordshire businesses – and why it’s worth acting now.
“For many business owners, January 2027 still feels a long way off. But when it comes to the UK’s analogue phone network switch-off, leaving preparations until the last minute could create unnecessary disruption.
So, why should businesses here in Staffordshire act now?
As the deadline gets closer, more businesses will be looking to make the switch. That means demand for engineers and installation appointments is only going to increase.
Leaving it until the last minute could lead to unnecessary delays and increase the risk of business disruption if critical systems haven’t been identified and migrated in time.
By reviewing your communications now, you have time to plan the transition around your business rather than being forced into a last-minute solution.
And while the switch-off is driving the conversation, many businesses find it prompts a wider review of their communications.
Moving to digital services can improve reliability and make it easier to support mobile and hybrid ways of working. Many businesses also discover they’re paying for services they no longer need, helping them save money while simplifying their communications.
It’s about much more than your phones
Many organisations still have business-critical systems connected to the traditional analogue network, including payment terminals, alarm systems, lift emergency phones, entry systems, monitoring equipment and even some fax machines.
We’ve spoken to businesses that didn’t even realise some of these services were connected until they started looking into it. That’s why it’s worth taking the time to understand exactly what’s connected before the deadline gets any closer.
It’s also important to remember that every business uses communications differently, so the right solution starts with understanding how your business operates.
The key message for Staffordshire businesses is that the switch-off is not simply a telecoms issue. It is an opportunity to check whether any essential systems still rely on the analogue network and ensure appropriate plans are in place ahead of the deadline.
Staffordshire Chambers of Commerce members are entitled to a complimentary communications audit from Complete Communications, including a review of any analogue services that could be affected by the January 2027 switch-off. Further information is available by emailing offers@staffordshirechambers.co.uk
